Current Issue

Welcome to the July/August 2018 issue of Information Management

Information Management Magazine -July/August 2018 There’s a lot of truth in the adage “Experience is the best teacher” – but there’s nothing to say that the experience must be our own. Indeed, learning from othersexperiences is like taking a shortcut on a race to your goal; it can save time, energy, expense, and some stumbles along the way. We hope you’ll take advantage of the opportunity to learn from the experiences our authors have shared in their articles in this issue of Information Management. For example, Susan Cisco, Ph.D., CRM, FAI, conveys in our cover article what she learned by surveying and interviewing organizations about their experiences in cleaning up their shared drives.

We’d like to know where your organization is in its efforts to clean up its shared drives. Please visit our 30-second multiple choice poll at to let us know and to see how others are doing. You can also take or check the results of previous polls at

You can access this issue by clicking on the individual article links below or by visiting here to browse the issue. (If you need help navigating the format, please refer to our FAQs.


InFocus: A Message from the Editor
Experience is the Best Teacher, and Its Lessons Should Be Shared

Vicki Wiler 

Up Front: 
News, trends, and analysis of interest to you and your organization



Cleaning Up Shared Drives: Lessons Learned

Susan Cisco, Ph.D., CRM, FAI

ROT – redundant, outdated, and trivial information – is filling up organizations’ shared drives, creating unnecessary risks, driving up costs, and making it difficult for them to find the information they need to do business efficiently. Five organizations reveal why and how they cleaned up or have planned a cleanup of their shared drives. 

The content below is available exclusively to professional and associate members of ARMA International. Others can learn more about this and the other benefits of membership by visiting our membership page or contacting our membership team at for personal assistance.

Achieving Nimble IM Programs Through Agile Methodology

Bruce W. Dearstyne, Ph.D.

Successfully test driving the use of agile methodology for IM projects can put organizations on the road to wide-scale adoption that will make them more nimble, innovative, profitable, and satisfying places to work.

Fellows Forum

Advice for Successful Mentoring Relationships

April Dmytrenko, CRM, FAI

Six Fellows of ARMA International recognize their mentors, share what they have learned about mentoring, and give advice for those interested in entering a mentoring relationship.


Personal Growth

IM Kata: Mindful Movement Through Our Work

Jeff Hutchings

The author shares how the precepts he has learned in his 25 years of karate practice can be applied to the professional practice of information management. He writes that the two practices are similar in that both are “mindful movement through predefined and structured sequences while maintaining mental attention to them. It is efficiency that is born out of keeping things simple.”

Tips from the Trenches

Answers to FAQ

William W. LeFevre, CRM, CA

The question answered in this issue is “Can you provide a user-friendly definition of metadata for non-records people?” William LeFevre provides an explanation that every layperson can understand. A sidebar includes ARMA’s definitions of metadata and related terms from the Glossary of Records and Information Management Terms, 5th Ed. (ARMA International TR22-2016) and an explanation about the importance of metadata from Metadata: A Basic Tutorial for Records Managers (ARMA TR03-2009).

In Review

The Algorithmic Lives We Don’t Lead                                                   

Marc Kosciejew, Ph.D.

In We are Data: Algorithms and the Making of Our Digital Selves, author John Cheney-Lippold critically explores the complex dynamics of algorithmic surveillance by illuminating its diverse forms and functions and their wide-ranging implications. How our online data is categorized affects our lives in ways that are often without our knowledge and can limit our capacity to act.

In Review

‘Untwingling’ Information Structures

Allan Thompson

Peter Morville’s book Intertwingled: Information Changes Everything examines how behaviors, culture, and assumptions shape the way we interact with information. The implicit point is that all these elements are related – simultaneously intertwined and mingled.


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