Current Issue

Welcome to the March/April 2017 issue of Information Management

Information Management Magazine - March 2017Welcome to this issue of Information Magazine, which pays off on our promise to bring new features to our new, all-digital format. Our new series called “Notable Pros,” which profiles an accomplished information professional, begin with an introduction to Alison North, FAI. She has taken many risks in her groundbreaking career – a characteristic you’ll see is essential to growing as a professional and to advancing your RIM program. It’s a theme you’ll see throughout the articles in this issue.

The cover article is a new entry for a long-standing series. For the eighth time, ARMA International and Forrester Research have teamed to track the RIM profession’s challenges and trends. Starting on page 20, Forrester analyst Cheryl McKinnon, IGP, CIP, summarizes the results of the Forrester Research and ARMA International Records Management Online Survey Q1, 2017; she also describes the three major challenges in “The Next Frontier for RIM Pros.”

Access this issue by clicking on the individual article links below or by visiting here to browse the issue. (If you need help navigating the new format, please refer to our FAQs.)

InFocus: A Message from the Editor
Vicki Wiler
Learning Which Risks to Take and How to Minimize the Rest

Up Front:
News, trends, and analysis of interest to you and your organization

The Next Frontier for RIM Pros
Cheryl McKinnon, IGP, CIP

This article provides highlights of the Forrester Research and ARMA International Records Management Online Survey, Q1 2017.  It identifies as major challenges: The volume of digital information outside of records and information management control, including newer content sources; aligning policies priorities with IG stakeholders; and attracting and helping millennials develop needed skills.

The content below is available exclusively to professional and associate members of ARMA International. Others can learn more about this and the other benefits of membership by visiting or contacting our membership team at for personal assistance.

Notable Pros

A Passion for the Profession: Alison North

Nikki Swartz

Alison North, a pioneer and a self-described ‘disruptive consultant’ in the RIM world for more than 40 years, shares her professional experiences and insights on the future of the RIM profession.

Fellows Forum Series

The Risks of Not Taking Risks

April Dmytrenko, CRM, FAI

April Dmytrenko and seven other information professionals describe the lessons they learned and the payoffs they received from taking risks as they traveled their career paths – paths that helped lead to their induction into the ARMA International Company of Fellows.


Tech Trends

Preserving E-Mails with Historical Value

Kurt Brenneman

This case study reveals how the State Archives of North Carolina transformed the collection of state government e-mails with enduring value by using the National Archives and Records Administration’s Capstone method, which allows e-mail to be categorized and scheduled based on the e-mail account holder’s position, rather than on the e‑mail’s content.

Career Path

The Case for Including RIM in Information Security

Andrew Altepeter

The age-old and continuing debate about the best organizational placement for the records and information management (RIM) function proves there is no single answer. The best choice is to strategically align with another function that is highly valued in the organization – and that is dependent on the organization’s priorities, legal and regulatory profile, and the information landscape.

In Review

Archives Title Covers Wide Swath of Multicultural Interests, Divergent Approaches

Nancy Barnes, Ph.D., CRM, CA

Comprising both theory-based works and six chapters of unique retrospectives and lessons learned, Engaging with Records and Archives, Histories and Theories is a carefully curated compilation of selected research from the Seventh International Conference on the History of Records and Archives.

In Review

An Attempt to Effect Change in Local Government Records

Richard Cox, Ph.D.

In his review of Managing Local Government Archives, Richard Cox says the authors are successful in their work to provide practical information for local government records professionals, but it falls short in their aspiration to make it a book that will “effect change in the preservation and accessibility of local government records.”

Up Front:

More news, trends, and analysis of interest to you and your organization

Vendor Considerations When Outsourcing Records Storage to the Cloud

ARMA International Standards Workgroup

This excerpt from Guideline for Outsourcing Records Storage to the Cloud details the issues that should be investigated as part of the selection process and addressed in the contract with the cloud vendor.

For Your Information

News for ARMA International Members

Opportunities for ARMA International Members

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