2017

Jan-Feb-2017-IMM

January/February 2017 Information Management

The phrase “out with the old, in with the new” is given lots of play this time of year, and we can apply it to a certain degree here. While we no longer mass produce a printed version of the magazine, this new and improved digital version does retain the popular features you’ve grown accustomed to and have found informative over the years – and it does much more! It has a responsive design that enables you to read it easily on virtually any device, and its layout retains the look and feel of a printed magazine. In coming issues, we’ll introduce some new interactive features, including “how to” videos and polling on topics of interest to you.

Check it out now by clicking on the individual article links below or by visiting here to browse this issue.

Departments

InFocus: A Message from the Editor
Vicki Wiler 
New Year, New Format, and Same Commitment to Value and Relevance

Up Front:
News, trends, and analysis of interest to you and your organization

Features
A Profession in Peril: Charting a Way Forward for RIM in North America
Donald C. Force, Ph.D.
The records and information management (RIM) profession faces an uncertain future. A large percentage of RIM professionals is on the cusp of retirement, and there is a shortage of emerging ones prepared to fill their positions. This article focuses on the factors that have produced this peril and suggests what might be done to improve the profession’s outlook.

At the Edge of the Cloud: The Fog
Brent Gatewood, CRM
Having become accustomed to all the implications of governing information in the cloud, information governance professionals are well-positioned to lead their organizations into “fog computing,” ensuring that they are taking advantage of its benefits while mitigating its risks.

Fellows Forum Series
Identifying Points of Integration for True Information Governance
Susan Goodman, IGP, CRM, CIPP-US, CIPM, CIP, FAI
To get executive support for a truly integrated information governance (IG) program, IG professionals must be able to align the IG strategy to the organization’s goals, depict the program’s overarching structure, and describe the necessary functional integration. The article suggests the points of integration among the IG component functions for two areas: legal preservation/records holds and information lifecycle management.

Spotlights

CareerPath
Survey Design Basics for Information Professionals
Nancy Dupre Barnes, Ph.D., CRM, CA
This article introduces basic survey design concepts, laying the foundation for those wanting to advance their knowledge about gathering information through surveys – an important competency for information governance professionals.

Tech Trends
Enterprise Content Management as an Information Governance Enabler
William Saffady, Ph.D., FAI
This excerpt from the just-published Information  Concepts, Methods, and Technologies provides an overview of enterprise content management, describes its characteristics, and discusses its importance to nearly all information governance stakeholders.

In Review
Exploring Ontologies and Their Value to Information Professionals
Amy Van Artsdalen, IGP, CRM
As a good introduction and exploration of ontologies, Practical Ontologies for Information Professionals is a useful resource for its intended audience, but especially for those trying to define taxonomies for their organization, increase organic search, and work with growing data sets.

In Review
Advice for Avoiding Layoffs and Closures in Special Libraries
Mo Khamouna
In times of financial difficulty, special libraries have to prove their value to their organizations. Special Libraries: A Survival Guide provides advice and examples of the ways special librarians have found to avoid becoming victims of layoffs.

Members-Only Content
This bonus content is accessible only to members of ARMA International.

IMPORTANT:  To access the professional members-only content, simply enter your e-mail address into both the login and password fields.

Up Front:
More news, trends, and analysis of interest to you and your organization

Shaping the Future of Information
Diane Carlisle, IGP, CRM, and Vicki Wiler
The range of the challenges ahead for RIM and information governance (IG) professionals is broad – from the Internet of Things (IoT), block chain technology, and big data to the impact of the sharing economy.  This article captures not only the challenges, as discussed by a panel of four experts during a keynote session at ARMA International’s Annual Conference and Expo a few months ago, but also the opportunities they see arising out of those challenges for information professionals.

For Your Information
News for ARMA International Members

Opportunities for ARMA International Members

March-April-2017-IMM

March/April 2017 Information Management
 
Welcome to this issue of Information Magazine, which pays off on our promise to bring new features to our new, all-digital format. Our new series called “Notable Pros,” which profiles an accomplished information professional, begin with an introduction to Alison North, FAI. She has taken many risks in her groundbreaking career – a characteristic you’ll see is essential to growing as a professional and to advancing your RIM program. It’s a theme you’ll see throughout the articles in this issue.
 
The cover article is a new entry for a long-standing series. For the eighth time, ARMA International and Forrester Research have teamed to track the RIM profession’s challenges and trends. Starting on page 20, Forrester analyst Cheryl McKinnon, IGP, CIP, summarizes the results of the Forrester Research and ARMA International Records Management Online Survey Q1, 2017; she also describes the three major challenges in “The Next Frontier for RIM Pros.”
 
Access this issue by clicking on the individual article links below or by visiting here to browse the issue. (If you need help navigating the new format, please refer to our FAQs .)


Departments

InFocus: A Message from the Editor
Vicki Wiler 
Learning Which Risks to Take and How to Minimize the Rest

Up Front: 
News, trends, and analysis of interest to you and your organization

Features

The Next Frontier for RIM Pros
Cheryl McKinnon, IGP, CIP
This article provides highlights of the Forrester Research and ARMA International Records Management Online Survey, Q1 2017.  It identifies as major challenges: The volume of digital information outside of records and information management control, including newer content sources; aligning policies priorities with IG stakeholders; and attracting and helping millennials develop needed skills.

Notable Pros
A Passion for the Profession: Alison North
Nikki Swartz
Alison North, a pioneer and a self-described ‘disruptive consultant’ in the RIM world for more than 40 years, shares her professional experiences and insights on the future of the RIM profession. 

Fellows Forum Series 
The Risks of Not Taking Risks
April Dmytrenko, CRM, FAI
April Dmytrenko and seven other information professionals describe the lessons they learned and the payoffs they received from taking risks as they traveled their career paths – paths that helped lead to their induction into the ARMA International Company of Fellows.


Spotlights

CareerPath
The Case for Including RIM in Information Security
Andrew Altepeter
The age-old and continuing debate about the best organizational placement for the records and information management (RIM) function proves there is no single answer. The best choice is to strategically align with another function that is highly valued in the organization – and that is dependent on the organization’s priorities, legal and regulatory profile, and the information landscape.

Tech Trends
Preserving E-Mails with Historical Value
Kurt Brenneman
This case study reveals how the State Archives of North Carolina transformed the collection of state government e-mails with enduring value by using the National Archives and Records Administration’s Capstone method, which allows e-mail to be categorized and scheduled based on the e-mail account holder’s position, rather than on the e‑mail’s content.

In Review 
Archives Title Covers Wide Swath of Multicultural Interests, Divergent Approaches
Nancy Barnes, Ph.D., CRM, CA
Comprising both theory-based works and six chapters of unique retrospectives and lessons learned, Engaging with Records and Archives, Histories and Theories is a carefully curated compilation of selected research from the Seventh International Conference on the History of Records and Archives.

In Review 
An Attempt to Effect Change in Local Government Records
Richard Cox, Ph.D.
In his review of Managing Local Government Archives, Richard Cox says the authors are successful in their work to provide practical information for local government records professionals, but it falls short in their aspiration to make it a book that will “effect change in the preservation and accessibility of local government records.”

Bonus Content

Up Front: 
More news, trends, and analysis of interest to you and your organization

Vendor Considerations When Outsourcing Records Storage to the Cloud
ARMA International Standards Workgroup
This excerpt from Guideline for Outsourcing Records Storage to the Cloud details the issues that should be investigated as part of the selection process and addressed in the contract with the cloud vendor. 

For Your Information
News for ARMA International Members

Opportunities for ARMA International Members

Credits

Thanks to Our Advertisers:

 

July-August

Welcome to the July/August 2017 issue of Information Management

Welcome to the new issue of Information Magazine, which is filled with professional advice along the common themes of collaborating with information governance (IG) stakeholders and sharpening your IT knowledge as the key to successfully governing your organization’s information assets.

You can access this issue by clicking on the individual article links below or by visiting here to browse the issue. (If you need help navigating the new format, please refer to our FAQs.)

Before you go, please take our latest minute poll to tell us what technology tools your organization uses to govern its information assets. You can also take or check the results of previous polls at http://imm.explorearma.org/RIM_Polls.

Departments

InFocus: A Message from the Editor

Vicki Wiler

Collaborating and Building IT Knowledge Remain Key

Up Front:
News, trends, and analysis of interest to you and your organization

Features

Fellows Forum Series

ECM’s Move to the Cloud: Good News for Business, IG Pros

John Frost, CRM, FAI

The evolution of enterprise content management (ECM) to cloud-based content services alleviates the high costs and long implementation schedules that have that have prevented ECM from becoming the enterprise solution for creating, processing, managing, securing, and governing unstructured content.

The content below is available exclusively to professional and associate members of ARMA International. Others can learn more about this and the other benefits of membership by visiting www.arma.org/membership or contacting our membership team at members@armaintl.org for personal assistance.

Rot or Not? How a Records Retention Schedule Can Reduce the Garbage, Risks, and Costs

Tom Corey, Esq., CRM

Organizations are required to retain certain information, and the cost of failure can be high. But keeping ROT – redundant, outdated, and trivial information – can have even more costly consequences. Here is how a well-executed retention schedule can mitigate the risks and costs.

Leading the Profession by Example: Susan Goodman

Nikki Swartz

A successful, influential records and information management (RIM) veteran offers seasoned advice to fellow RIM practitioners.

Spotlights

IM Fundamentals

A Case for Using Line of Business Records Coordinators

Aaron Bryant, IGP

This case study describes how a global organization uses line of business records coordinators to lower costs and mitigate risks related to managing their information across their enterprises.

 

Tech Trends

Protecting the Once-‘Silent’ Record: E-Mail

Cherri-Ann Beckles, Ph.D.

This article examines the brief but profound history of e-mail as a record and how organizations through the years have dealt with what has been referred to by some as “the e-mail problem.”

In Review

It’s the Law: Litigation Tools for Information Governance

Gordon E.J. Hoke, IGP, CRM 

The editors of Perspectives on Predictive Coding present collected articles that recount how – through the push of tech-savvy judges and the pull of The Sedona Conference® – the legal profession has been forced to accept, and even practice, automated textual tools in civil litigation. 

In Review

Detailed Snapshots Describe Ongoing Challenges in Participatory Heritage

Sarah R. Demb

Participatory Heritage brings together the authors’ experiences in a variety of community heritage contexts to discuss participants, challenges, and solutions. 

Bonus Content

Up Front:

Developing File Codes That Work for Electronic and Physical Files

Ann Bennick, Ed.D., CRM, and Judy Vasek Sitton, CRM

This excerpt from Managing Active Business Records discusses how to assign a file code to electronic or physical file folders to create a shortcut to that information. When associated with a logical document as metadata, a file code carries with it retention, ownership, and a link to any parallel electronic or physical files on the same subject.

 

For Your Information

News for ARMA International Members

  • July Brings New ARMA International Board of Directors

Opportunities for ARMA International Members

  • Join the ARMA Welcome Team
  • Don’t Miss the July 19 iMASTERS on ISO 15489:2016
  • Change Your World: Attend ARMA Live! 2017
  • Welcome to Chapter Ops Central

Credits

Thanks to Our Advertisers:

 

Information Management Magazine - September/October 2017

 

 

 

 

 

 

 

 

 

 

Welcome to the September/October 2017 issue of Information Management

The digital explosion has certainly made things more complicated for those in the records and information management (RIM) profession. And as the digital revolution compels the business environment to keep evolving at breakneck speeds, simple answers in the workplace will continue to be elusive. In this issue of Information Management magazine, the contributors do a good job of simplifying some complicated topics that affect RIM professionals and the workplace.

David O. Stephens, CRM, FAI, highlights the eight greatest challenges he sees ahead for RIM professionals. Please answer our one-question poll to tell us what your greatest information challenge is and to see the instant results. You can also take or check the results of some previous polls here.

You can access this issue by clicking on the individual article links below or by visiting here to browse the issue. (If you need help navigating the new format, please refer to our FAQs.)

Departments

InFocus: A Message from the Editor

Jeff Whited

Seeking to Simplify RIM’s Responses to a Complex Business Environment

Up Front :

News, trends, and analysis of interest to you and your organization

Features

Nine Steps for Launching an ERM Ecosystem Plan
Morgan King and Stephen Aaronson
An electronic records management (ERM) solution leads to better information management, drives operational excellence, protects the organization during audits and legal matters, and allows for effective information integration activities. This is why building an ERM ecosystem, with the flexibility for continuous improvement, should be on all organizations’ strategic roadmaps.

The content below is available exclusively to professional and associate members of ARMA International. Others can learn more about this and the other benefits of membership by visiting www.arma.org/membershipor contacting our membership team at members@armaintl.org for personal assistance.

A Snapshot of the IG Implications for Body-Worn Cameras
John T. Phillips, CRM, CDIA, FAI
Police officers’ video recordings of activities and people in public spaces via their body-worn cameras (BWCC) have been at the center of many recent controversies – becoming one of the most vehemently debated uses of information technologies ever. This article focuses on the information governance implications of BWC.

Fellows Forum Series
What Is Past Is Prologue: What History Reveals About the Future of RIM
David O. Stephens, CRM, FAI
How the records and information management profession has responded to the evolving business environment over the past 75 years – including the epochal change introduced by digital information – provides a valuable pattern for how it can continue to be relevant into the foreseeable future.

Spotlights

Academic Focus
A Conceptual Framework for Understanding Information
Mark Kosciejew, Ph.D.
Even those who are studying, working with, or otherwise using information have different definitions of it. This article is meant to develop some common ground in understanding this “thing” called information with a goal of helping equip information professionals to better explain their focus and work.

Case Study
Retro-Converting Analog, Archival Finding Guides
Maik Schmerbauch, Ph.D.
This article chronicles a retro-conversion project, providing steps that others who are wishing to convert analog information into a digital format  can follow.

In Review
The Limits of Digital: Living and Working in a Hybrid Environment
Lara Mancuso, Ph.D.

The Revenge of Analog: Real Things and Why They Matter, a captivating narrative about the significant revival of analog technologies, tools, experiences, and businesses in various domains, provides insights to information management professionals.

Credits
 
Thanks to Our Advertisers: