Welcome to the January/February 2018 issue of Information Management
The articles in this first issue for 2018 underscore the need for organizations to have a fully represented information governance (IG) team to ensure that their policies and processes enable them to get the most value from their information assets and to minimize information-related risks. A focus on developing productive relationships with other IG stakeholders throughout 2018 is one that will pay dividends throughout your career.
As you flip through our Upfront section, you will notice our new poll, which asks what limitations your organization places around data collection, use, and retention for data analysis purposes. Please answer our five-question, multiple choice poll to tell us. You can also take or check the results of previous polls at http://imm.explorearma.org/RIM_Polls.
InFocus: A Message from the Editor
Developing Productive Relationships with Other IG Stakeholders in 2018
Jennette Chalcraft, CPA, CA
Organizations are turning to increasingly sophisticated analytical tools and techniques to tap the potential value of the data they collect. While data analytics can help them push the boundaries of what can be done with that data, how far should those boundaries be pushed? Information professionals, who are already addressing the practical challenges of managing data, have an important perspective and skill set to help organizations wrestle with these ethical concerns.
Jocelyn Gunter, IGP, CPA
In her article, ARMA International CEO clarifies terminology and the core concepts of information governance and asks the professional community to help create a movement where they are widely accepted, your value as a professional is elevated, and your career opportunities are expanded
The content below is available exclusively to professional and associate members of ARMA International. Others can learn more about this and the other benefits of membership by visiting www.arma.org/joinARMA or contacting our membership team at firstname.lastname@example.org for personal assistance.
Sue Rock, CRM, and Dennis Trepanier, CRM, CDIA+, PMP
Information management (IM) professionals don’t have to be technology experts to play a critical role in co-managing their organization’s technology lifecycles with IT. But they do have to understand the technologies in use and emerging technology solutions, key IT processes, IT jargon, and how to introduce a business case showing the benefits of an IM/IT partnership to ensure that the organization’s technologies enable compliance with information-handling policies.
Fellows Forum Series
Patrick J. Cunningham, CISM, FAI
The technology innovations that gave rise to cloud-based products and services also dramatically increased the challenges for organizations to secure information that is created or stored in the cloud. Mitigating the risks associated with using cloud-based services begins with establishing controls against which potential cloud providers can be assessed.
William Saffady, Ph.D., FAI
This article was excerpted from the book Cost Analysis Concepts and Methods for Records Management Projects, 2d. Ed., which is available for purchase in the ARMA International online bookstore at http://bit.ly/2qe2vVU..
In The Silence of the Archive, David Thomas, Simon Fowler, and Valerie Johnson issue a call to action for archivists, the subjects of archives, and archival users renew relationships among themselves.
Marc Kosciejew, Ph.D.
Rethinking Information Work: A Career Guide for Librarians and Other Information Professionals illuminates many traditional, alternative, and emerging career possibilities and shows some of the rewarding ways information professionals can apply their skills in different contexts.
Welcome to the March/April 2018 issue of Information Management
Recent advances in artificial intelligence (AI) have some declaring that the information age is giving way to the “machine learning” age. This does not present a threat to the future of information management (IM) professionals, though; it just signals another challenge. To meet the challenge, it is imperative to keep pace with technology – especially as AI matures and becomes more prevalent in the workplace. For those who need to first catch up and for those ready to charge ahead, this issue’s articles will help.
The Fellows Forum article by Susan Goodman, IGP, CRM, CIPP, CIPM, FAI, talks about the importance of aligning privacy with IM under the umbrella of an information governance (IG) program. We’d like to know which IG functional areas your IM program is aligned with – IT, security, legal, risk/compliance, and business units. Please take a few seconds to visit the poll and tell us. You can also take or check the results of previous polls at http://imm.explorearma.org/RIM_Polls.
InFocus: A Message from the Editor
Arrival of ‘Machine Learning Age’ Signals New Opportunities for Information Professionals
John C. Montaña, J.D., FAI
As information technologies and judges’ knowledge of these technologies have advanced, IG-related case law has exploded. This article explores this judicial evolution and a few cases involving the thorny issue of discovery of information on mobile devices.
Nancy Dupre Barnes, Ph.D., CRM, CA
Information management (IM) professionals frequently bear the responsibility for educating staff members about their IM-related responsibilities. This article focuses on how to set the training sequence into motion and provides a list of resources for learning more about training and finding IM content relevant to their training efforts.
Susan Goodman, IGP, CRM, CIP, CIPP/US, CIPP/M, FAI
The information management (IM) and privacy functions have many interdependent activities that need to be well-aligned to enable organizations to be compliant, reduce risk, achieve efficiencies, enhance competitive advantage, and improve service. This must occur within an information governance (IG) framework in which IM and privacy are also aligned with the other IG functions: information technology, security, legal, risk/compliance, and business units.
The content below is available exclusively to professional and associate members of ARMA International. Others can learn more about this and the other benefits of membership by visiting our membership page or contacting our membership team at email@example.com for personal assistance.
This article, which is excerpted from the new technical report Implementing Electronic Messaging Policies (ARMA International 31-2018), addresses the following policy topics: appropriateness of content, attachments, drafts, duplicates, threads, metadata, and monitoring. The full publication can be purchased in the ARMA International online bookstore at http://bit.ly/2ImKRUS.
Tips from the Trenches
Diane K. Carlisle, IGP, CRM; Patrick J. Cunningham, CISM, FAI
The first article in this new series answers two questions: 1) How does an organization that has not had a records retention policy quickly reduce its volume of paper documents in preparation for a move? 2) Should an organization allow boxed records stored in a commercial records center to be delivered to a virtual employees residence?
Expert Internet Searching, 5th Ed. by Phil Bradley describes several common and less-known Internet search engines, making it a useful reference for every information professional’s bookshelf. Its largest chapter is devoted to Google and is peppered with tips and tricks to help readers get the most out of their searches.
Linnea Knapp, CRM
Information Literacy in the Workplace: New Perspectives is focused on reviewing the research that has been done, explaining instances where information literacy in the workplace and education settings has been successful and taking a few tentative steps towards connecting the two with practical applications.